Maleeka Shafiq
Open to remote — UAE · USA · Canada

Maleeka Shafiq · Senior Technical PM Senior PM who makes
delivery actually work.

15+ years shipping SaaS, fintech and AI products for US enterprise clients. PMP® certified. AI-powered workflows. Fully remote.

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15+
Years delivery
3
US client awards
PMP®
PMI certified
5
Enterprise clients
Maleeka Shafiq — Senior Technical Project Manager and PMP Certified Program Manager
PMP® Project Management Professional — PMI
AI stack — daily use
ClaudeCursor Figma AIAzure DevOpsJira
Delivered for
Edwards Lifesciences Guitar Center Closing Corp VOXY COIT24/7

About

Quality-first roots.
AI-powered today.

Fifteen years of delivery discipline built on QA foundations most PMs never develop.

I started in 2008 as an SQA engineer and spent 13 years at Xavor Corporation building a quality-first delivery foundation — the edge most PMs never develop. Working across Edwards Lifesciences, Guitar Center, Closing Corp, and VOXY, my delivery earned three formal US client awards, and two clients stood down their own QA teams in full reliance on my work.

Since then I've led portfolio delivery at a high-frequency fintech, built program governance from scratch at an AI SaaS startup, and today lead product delivery and strategic programs at COIT24/7 — combining fifteen years of discipline with daily AI-powered workflows.

Great delivery is a human skill first and a process skill second. The tools change — Jira, Claude, Cursor — but the fundamentals don't: clear communication, relentless follow-through, and an obsession with outcomes over output.

2008

QA foundations

Started as an SQA engineer — quality instincts that still shape every delivery decision.

2009–22

US enterprise delivery

Thirteen years across healthcare, fintech & EdTech — Edwards, Guitar Center, Closing Corp, VOXY.

2022–25

Program & product leadership

Fintech portfolio delivery, AI SaaS governance from scratch, and executive dashboards that stuck.

Today

AI-powered PM at COIT24/7

Leading client delivery and building products — Claude, Cursor, and disciplined governance daily.

PMP Certified badge by PMI
PMP® CertifiedProject Management Institute

AI tools — daily use

  • Claude PRDs, risk & stakeholder drafts
  • Cursor AI Dev oversight & delivery speed
  • ChatGPT Docs & communication polish
  • Figma AI Design reviews & UX briefs
  • Gemini Research & market scans
  • Microsoft 365 Team infrastructure & ops

Proof points

Outcomes clients remember.

Measurable delivery wins — not duty lists.

3×Client awards

Recognition

US enterprise awards in writing

Named excellence awards from Edwards Lifesciences, Closing Corp, and Xavor — earned fully remotely, put on paper by clients who saw the delivery quality first-hand.

RemoteHealthcareFintech
60dSlippage gone

AI SaaS · SnapRytr

Delivery slippage eliminated

Stood up governance from scratch — escalation matrix, OKR dashboards, quarterly reviews — and stopped recurring slip within 60 days of rollout.

GovernanceOKRsAI SaaS
8wAgile shift

Fintech · Freedom Technologies

Waterfall → Scrum that stuck

Coached a portfolio team through Agile transformation with Scrum of Scrums — consistent sprint completion within eight weeks of the shift.

ScrumPortfolioFintech
QAFull ownership

Healthcare · Edwards Lifesciences

Client stood down their own QA team

Process overhaul and remote delivery quality strong enough that the client fully relied on my team for quality ownership — rare trust for a distributed engagement.

QA leadershipHealthcareTrust
PMP®PMI certified

Credential

PMI Project Management Professional

Formal certification layered on 15+ years of hands-on delivery across SaaS, fintech, healthcare, and AI products — theory validated by practice.

PMP®PMI15+ years

Experience

Fifteen years, read like a
program plan.

From SQA engineer to program leadership — every phase built on the one before it.

Jun 2025 — Present

Senior Project Manager

COIT24/7 · Technology product studio

Leading end-to-end delivery for client engagements across SaaS, healthcare, and enterprise. Full ownership of scope, schedule, budget, and stakeholder communication. Established governance frameworks — RAID, OKR/KPI dashboards, go/no-go criteria — driving go-to-market strategy targeting North American and UAE clients.

AI-accelerated deliveryGovernance from zeroCOIT24/7

Jan 2024 — May 2025

Head of Product Delivery & Strategic Programs

SnapRytr · AI content-creation SaaS

Led strategic partnership programs from business case through post-launch, each on schedule with KPIs in weekly executive dashboards. Built program governance from scratch — escalation matrix, OKR dashboards, quarterly roadmap reviews — eliminating recurring delivery slippage within 60 days.

Slippage eliminated in 60 daysAI SaaSPartnerships

Sep 2022 — Dec 2023

Director of Portfolio Delivery

Freedom Technologies · Fintech copy-trading platform

Owned portfolio delivery across 3+ concurrent workstreams and a ~15-person cross-functional team. Implemented Scrum of Scrums, introduced data-backed go/no-go release governance, and coached the organization through a waterfall-to-Scrum transformation — consistent sprint completion within 8 weeks of rollout.

Agile transformation in 8 weeksFintechPortfolio

Feb 2022 — Aug 2022

Associate Project Manager

TrueTech · IT services

Governed end-to-end delivery of a web and mobile software project — scope, schedule, risk register, and stakeholder reporting in Azure DevOps, Jira, and Trello.

2009 — 2022

SQA Engineer → Principal QA, Product Owner & Delivery Lead

Xavor Corporation · Global software services

Thirteen years serving US enterprise clients across healthcare, fintech, and EdTech — Edwards Lifesciences, Guitar Center, VOXY, and a 6-year engagement with Closing Corp where I evolved from QA engineer to trusted Product Owner and domain authority. Overhauled Edwards Lifesciences' Agile processes to the point the client stood down their internal QA team in full reliance on remote delivery.

Client stood down internal QA3 IoT products launched13 years

Nov 2008 — Feb 2009

SQA Engineer

Hashe Computer Solutions · Career start

Began in functional, GUI, and UI testing — building the quality instincts that shaped everything after.

Services

What I take ownership of.

Available for full-time remote roles, long-term contracts, and fractional PM consulting through COIT24/7.

Project & Program Management

End-to-end delivery across complex multi-stream programs — PMO setup, RAID management, governance frameworks, and stakeholder alignment from discovery through launch.

PMORAIDOKRsGovernance

Product Management

Full product lifecycle — discovery, PRDs, roadmaps, prioritisation, MVP definition, and iterative release planning across SaaS, fintech, and AI products.

PRDsRoadmapsGTM

AI-Powered Delivery

Claude, ChatGPT, Cursor, and Figma AI woven into research, documentation, and design workflows — compressing multi-day delivery cycles into hours.

AI workflowsAutomation

Agile Transformation

Taking teams from waterfall to Scrum discipline — sprint setup, ceremony facilitation, and coaching that makes on-time releases the norm, not the exception.

ScrumScrum of ScrumsCoaching

QA Leadership & Strategy

Thirteen years of QA depth — test strategy, quality frameworks, and release governance strong enough that US enterprise clients replaced their own QA teams with mine.

Test strategyRelease gates

Microsoft 365 & Azure DevOps

Hands-on MS 365 administration, Azure DevOps setup, identity management, SharePoint, and Teams configuration for distributed delivery teams.

Azure DevOpsM365 Admin

Core competencies & tools

Delivery leadership
Project ManagementProgram ManagementProduct Management PMO SetupRAID ManagementOKRs & KPIs Risk ManagementRelease ManagementStakeholder Management Budget & Resource PlanningCross-Functional LeadershipRemote Team Management
Methods & frameworks
AgileScrumKanbanWaterfall Scrum of ScrumsSprint PlanningGo-To-Market
Tools & AI stack
JiraAzure DevOpsConfluenceTrello MS ProjectSharePointMicrosoft 365 Claude AIChatGPTCursor AIFigma AI
Domains
SaaSFintechHealthcare TechEdTechIoT

Recognition

Awards clients put in writing.

Formal recognition from named US enterprise partners — earned remotely, delivered consistently.

Edwards Lifesciences · USA

Excellence in Customer Services

Via Xavor Corporation

Direct commendation from the NYSE-listed medical technology leader — for overhauling Agile processes and delivering quality so consistently the client stood down their internal QA team.

Closing Corp · USA · 2015

Excellence in Customer Satisfaction

Via Xavor Corporation

Awarded after a 6-year augmented engagement with the US banking-industry fintech — recognising delivery excellence and domain ownership across a distributed US–Pakistan–India team.

Xavor Corporation

Standing O Award

Internal excellence recognition

Company-wide recognition for exceptional QA delivery on a critical mid-flight project — work that went far beyond the original scope of engagement.

Products

Currently building under COIT24/7.

Two products in active development — a mobile arcade game and a gamified wellness platform.

In development · Android & iOS

TapiTap

Find. Tap. SLAP.

A fast-paced mobile arcade game — hunt sneaky thieves across chaotic maps with combo systems, power-ups, and global leaderboards. Built on Flutter + Flame.

tapitap.coit247.com →
In development · Android

MOVOQ

Turn daily movement into motivation.

A gamified wellness platform — complete daily movement goals, build streaks, and earn reward points through sponsor-backed experiences. .NET Clean Architecture backend with Flutter mobile client.

movoqapp.com →

Blog

Insights on delivery,
AI, and product.

Practical takes from 15+ years of shipping products for enterprise clients.

Coming soon — articles in draft

AI DeliveryDraft

How I use Claude daily to cut my PM workload in half

From risk registers to stakeholder decks — the exact AI workflow I've built after six months of daily use in live client delivery.

Coming soon
AgileDraft

Waterfall to Scrum in 8 weeks — what nobody tells you

The real blockers in an Agile transformation aren't process — they're people. What I learned running this twice at scale.

Coming soon
ProductDraft

Why most SaaS startups fail at go-to-market — and how to fix it

GTM isn't a launch event, it's a program. The governance framework I use to take a product from MVP to market without slipping.

Coming soon

Contact

Let's talk delivery.

Open to remote Technical PM, Program Manager, and Product roles worldwide — and available for consulting through COIT24/7. I respond within 24 hours.

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